• A Good Book Can Change Your Life

    I’d like to consider myself a student of the world, constantly consuming books, podcasts, articles and TedTalks during every waking moment of the day. I listen to podcasts or books on tape while I’m getting ready in the morning, during my

  • Are Consumers Forgetful, Forgiving or Detached?

    On April 9, 2017, the entire world was shocked and aghast as it watched a viral video show three large security personnel forcefully drag a man, screaming, kicking and bloodied in resistance, off of a United Airlines flight because the airline